Effective Date: 06/25/2019

 

United Door & Gate Multi-Services, Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy applies to all information collected through our website, services, and communications, including SMS/text messaging.

 

 

 

 

1. Information We Collect

 

 

We may collect personal information when you interact with our website, request services, or communicate with us, including:

 

• Full name

• Phone number

• Email address

• Service address or job location

• Details related to your service request

• Any other information you voluntarily provide

 

 

We may also collect non-personal data such as IP address, browser type, and website usage data to improve performance and user experience.

 

 

 

 

2. How We Use Your Information

 

 

We use your information to:

 

• Provide estimates, schedule service, and complete work

• Respond to inquiries and customer service requests

• Send appointment confirmations, updates, and service notifications

• Communicate via phone, email, or SMS regarding your request

• Improve our website, services, and marketing effectiveness

• Comply with legal and regulatory obligations

 

 

We do not use your personal information for unsolicited marketing without your consent.

 

 

 

 

3. SMS / Text Messaging (A2P 10DLC Compliance)

 

 

By providing your phone number and opting in, you consent to receive SMS messages from us related to:

 

• Service requests and estimates

• Appointment confirmations and reminders

• Job status updates and follow-ups

 

 

Important Disclosures:

 

• Message frequency may vary

• Message and data rates may apply

• You can opt out at any time by replying STOP

• For help, reply HELP or contact us directly

 

 

We do NOT sell, rent, lease, or share your phone number or SMS consent with third parties for marketing purposes.

 

 

 

 

4. Sharing of Information

 

 

We respect your privacy and limit data sharing.

 

We do NOT sell, rent, lease, or share personal information—including phone numbers—with third parties for marketing or promotional purposes.

 

We may share information only in these situations:

 

• With trusted service providers or subcontractors necessary to perform services (under confidentiality obligations)

• With platforms used to operate our business (e.g., scheduling, CRM, invoicing, or messaging systems)

• When required by law, legal process, or to protect rights and safety

 

 

All third parties are required to maintain the confidentiality and security of your information.

 

 

 

 

5. Google Local Services Ads (Google Guaranteed)

 

 

If you contact us through Google Local Services Ads (LSA):

 

• Your information may be shared with us by Google to respond to your request

• We use this information solely to provide services and communicate with you

• We handle all information received through Google in accordance with this Privacy Policy

 

 

 

 

 

6. Data Security

 

 

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

 

 

 

 

7. Your Privacy Rights (Florida & U.S. Compliance)

 

 

Depending on applicable laws, you may have the right to:

 

• Request access to the personal information we have about you

• Request correction or deletion of your information

• Opt out of certain communications

 

 

To exercise your rights, contact us using the details below.

 

 

 

 

8. Data Retention

 

 

We retain personal information only as long as necessary to:

 

• Fulfill the purposes outlined in this policy

• Comply with legal, tax, and business obligations

• Resolve disputes and enforce agreements

 

 

 

 

 

9. Third-Party Services & Links

 

 

Our website or services may include links to third-party websites or tools. We are not responsible for the privacy practices of those third parties.

 

 

 

 

10. Compliance Statement

 

 

We ensure that our collection, use, and sharing of personal information:

 

• Is consistent with this Privacy Policy

• Complies with applicable federal, state, and local privacy laws

• Meets industry standards, including SMS A2P 10DLC and Google advertising policies

 

 

 

 

 

11. Updates to This Privacy Policy

 

 

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

 

 

 

 

12. Contact Information

 

 

If you have questions about this Privacy Policy or your data, contact us:

 

United Door & Gate Multi-Services, Inc.

8187 NW 71 St, Miami, FL 33166

Phone: (786) 600-5115

Email: UnitedDGM@yahoo.com

Website: www.uniteddoorgate.com